Refund Policy Sepidweb

At, we strive to provide our customers with the best possible experience. However, if for any reason you are not satisfied with the work provided, we offer a refund policy to ensure that you feel secure in your purchase.

Time frame for refund requests: If you are not satisfied with the work provided, you may request a refund within 14 days of receiving the final deliverables.

Conditions for a refund: A refund will only be granted if the following conditions are met:

The work delivered does not meet the agreed-upon specifications and requirements as outlined in the project description and contract.
The developer was unable to make revisions or provide satisfactory work even after being given a reasonable opportunity to do so.
The refund request is made within the 14-day time frame specified above.
Refund process: To request a refund, you must contact our support team at with a detailed explanation of your concerns. Our support team will then evaluate your request and, if approved, process the refund within 7-14 business days.

Exclusions: Our refund policy does not apply to any additional expenses incurred by you, such as the cost of materials or additional services not included in the original contract.

Dispute resolution: In the event of a dispute between you and a freelancer, Sepidweb reserves the right to mediate and make a final decision on whether a refund will be granted.

This refund policy is intended to provide a fair and reasonable solution for any issues that may arise during a project. If you have any questions or concerns about our policy, please don’t hesitate to contact us.